Refund Policy

Last updated: 7 September 2026

Try before you pay

StudiHelp's free plan is a real working product, not a trial. You can build decks, add audio, share with unlimited students and see their progress without paying anything. We'd rather you used it properly first than paid and then asked for your money back.

Cancelling

You can cancel a subscription at any time. You keep access until the end of the period you've already paid for, and you won't be charged again.

Cancelling doesn't delete anything. Your decks and cards stay where they are — you simply return to the free plan's limits.

Refunds

We don't generally refund the current billing period, since the free plan lets you evaluate StudiHelp fully before paying.

That said, we'll consider a refund where something genuinely went wrong — a duplicate charge, a subscription that renewed after you cancelled, or a fault on our side that stopped you using what you paid for. Tell us what happened and we'll look at it properly.

Payment processing

Payments are handled by Dodo Payments as merchant of record. Their own terms also apply to your purchase, and in some cases their refund rules may take precedence over ours.

Price changes

If we change the price of a plan, existing subscribers get notice before it applies to them, and can cancel before the new price takes effect.